Heat Ventilation, Air Conditioning System (HVAC)

Intro

STSB offers our clients a complete refrigeration package. From design, through to installation, maintenance and asset refurbishment, our expert team are on hand to provide a reliable, efficient and skilled service.

Our engineers have carried out major refrigeration projects for a wide range of cross sector clients, including food producers, high end retail outlets, healthcare providers and pharmaceutical companies. We work closely with each and every one to understand their unique requirements and respond with bespoke, high quality solutions.

We set ourselves the highest standards, and our one team approach ensures we work together to provide our clients with responsive design, streamlined installation, and exemplary ongoing support.

Every member of our refrigeration team is equipped with the very best resources, so we are able to deliver engineering excellence to our clients 24 hours a day, 365 days a year.

Design

We keep our cool under pressure.

Our design team provide an integrated service, covering both refrigeration and the associated mechanical and electrical equipment. This enables us to supply our clients with a full project management package.

Experts in their field, our engineers offer our clients peace of mind by providing guidance on a range of important issues, including energy efficiency, food hygiene requirements, and personnel working environments.

We work closely with our clients to understand their needs, then identify and develop the best solutions using state-of-the-art Computer Aided Design software. This technology allows us to create accessible visuals to share with our client, which can then be used to inform and streamline the installation process.

STSB takes great pride in having one of the most established and far reaching design services in the industry. Whatever your requirements, we are a one-stop-shop for cost effective, environmentally compliant refrigeration solutions.

Installation

We have the right tools for the job.

Our project managers are highly experienced, APM qualified individuals who bring a wealth of knowledge to the STSB team. They plan and co-ordinate each project from concept to completion, working alongside our reliable and proactive installation engineers to consistently deliver each project on time and within budget.

STSB's unique one team approach encourages collaborative working practices across the project team, resulting in excellent communication between our engineers and the ability to respond to problems rapidly and efficiently.

We set ourselves the highest standards in the industry and adhere to our own Installation Code of Practice to ensure our work meets and exceeds Quality Assurance specifications. Whether working independently or in association with other major contractors across the retail and commercial sectors, we offer our clients well managed on site supervision and a responsive approach to our work.

Efficient, dedicated and meticulous, we pride ourselves on a job well done.

Service

We are there for you.

With an engineer in every postcode, we guarantee our clients a fast, flexible and reliable service. Whether you require a complete design and installation package, a reactive response to a problem or general planned maintenance work, our specialist refrigeration team are on hand to help 24 hours a day, 365 days a year.

Our engineers are supported by a friendly and professional call centre team, based at our state-of-the-art refrigeration headquarters in Penang, Malaysia. Using the latest call management technology, our in-house team are able to link with the satellite tracking system fitted to each van in our fleet, and locate and dispatch the closest available engineer to deal with your request. This adds value to our service by reducing both our response time and our carbon footprint.

Every member of our skilled team is equipped with the very best resources, ensuring both our management and field service teams are able to offer an unrivalled service that meets our clients' needs on every project.